advanced /ədˈvænst/
(adjective) having the most modern and recently developed ideas, methods, etc.
Example: Since the hotel installed an advanced computer system, all operations have been functioning more smoothly

chain /tʃeɪn/
(noun) a series of connected metal rings, used for pulling or fastening things; a length of chain used for a particular purpose
Example: Budget-priced hotel chains have made a huge impact in the industry

check in
check in /tʃek ɪn/
(phrasal verb) to go to a desk in a hotel, an airport, etc. and tell an official there that you have arrived
Example: Do you know your check-in time ?

confirm /kənˈfɜːrm/
(verb) to state or show that something is definitely true or correct, especially by providing evidence
Example: Please write to confirm your reservation

expect /ɪkˈspekt/
(verb) to think or believe that something will happen or that somebody will do something
Example: You can expect a clean room when you check in at a hotel

housekeeper /ˈhaʊskiːpər/
(noun) a person, usually a woman, whose job is to manage the shopping, cooking, cleaning, etc. in a house or an institution
Example: Eloise's first job at the hotel was as a housekeeper and now she is the manager

notify /ˈnəʊtɪfaɪ/
(verb) to formally or officially tell somebody about something
Example: They notified the hotel that they had been delayed in traffic and would be arriving late.

preclude /prɪˈkluːd/
(verb) to prevent something from happening or somebody from doing something; to make something impossible
Example: The horrible rainstorm precluded us from traveling any further.

quote /kwəʊt/
(verb) to repeat the exact words that another person has said or written
Example: We were quoted a price of $89 for the room for one night

rate /reɪt/
(noun) a measurement of the speed at which something happens
Example: The sign in the lobby lists the seasonal rates

reservation /ˌrezərˈveɪʃn/
(noun) an arrangement for a seat on a plane or train, a room in a hotel, etc. to be kept for you
Example: I know I made a reservation for tonight, but the hotel staff has no record of it in the system

service /ˈsɜːrvɪs/
(noun) a system that provides something that the public needs, organized by the government or a private company
Example: The food was good but the service was very slow.